Privacy Policy

Moso Tea is a tea ceremony studio based in Wainuiomata, Wellington, New Zealand. We operate the website mosotea.co.nz. You can contact us at [email protected].

When you make a booking, we collect:

• Full name
• Email address
• Phone number
• Number of guests
• Preferred language (English or Traditional Chinese)
• Special requests or accessibility needs

When you visit our website, our hosting and infrastructure providers may automatically collect basic access logs (IP address, browser type, pages visited). We do not use advertising trackers or analytics cookies.

• To process and confirm your booking
• To send booking confirmation and reminder emails
• To contact you about changes or cancellations
• To accommodate any special requests or needs

We use the following services to operate our website. Your information may pass through or be stored by:

• Supabase — database (data stored in Australia/New Zealand region)
• Resend — transactional email delivery
• Vercel — website hosting
• Cloudflare — content delivery and DNS

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We retain booking records for up to 2 years from the date of your experience, after which personal information is deleted or anonymised.

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request a correction if any information is inaccurate
• Ask us to delete your information (subject to our legal obligations)

To exercise any of these rights, email us at [email protected]. We will respond within 20 working days.

We use only essential functional cookies required for the website to operate. We do not use advertising, tracking, or analytics cookies.

We may update this policy from time to time. The current version will always be available at mosotea.co.nz/privacy. Continued use of our website after changes are posted constitutes acceptance of the updated policy.